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Privacy Policy Of PivotRoots

PivotRoots Digital Private Limited is a transformational agency, powered by data and fueled by creativity which seeks to provide inspiring growth and by transformation of brands and business with technology, design and data. Any information set forth in this privacy policy is an implementation measure to keep your personal information private and secure.

PivotRoots is committed in protecting your privacy.

We take privacy seriously and are committed to instituting and maintain policies and procedures which keep the privacy and personal information gathered from our clients, prospects and other visitors to our website protected.

In PivotRoots, we are committed to protecting the privacy of our clients and the users who interact with our services. This privacy policy outlines how we collect, use, and protect personal information. We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.

Information Requested by PivotRoots

We may collect personal information/non-personal information. We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number, and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website. Other information may also include protected classified information collected while applying for a job on our website, we may collect information like your resume and other personal information like gender, employment status, disability status, postal code, telephone number, email address, Audio, Electronic, Visual, or Similar Information collected while speaking with one of our representatives, on call and/or by video camera.

Information is collected from you when you use e-mail to contact us, or when you contribute to or use some of the advanced features on the site. The information we collect is clearly identified on the web page on which we collect it. In addition, we may collect your IP address and use cookies unless you configure your web browser to not accept them.

Our website uses information by e-mail options for visitors to request information or express their interest. We will not share, rent or sell your information to any third party, and will use reasonable efforts to maintain the confidentiality of the information you provide. Any information will be used for internal business purposes only, and to support your relationship with PivotRoots.

How PivotRoots Collects Your Information

We may collect the following kinds of information when you use our site:

We collect information you directly provide us like name, email address, mobile number etc., such information is collected when you contact us directly or submit an inquiry or apply for a job or subscribe to our alerts, download our datasets.

We collect information from you indirectly while using tracking tools like browser cookies and web beacons to collect information about users over time when you use this site or our mobile site. We may have third parties collect information this way.

We get information from third or other parties such as our business partners, clients, service providers, and parent, subsidiary agencies or any third party that provide content or functionality on our site may use cookies, tags, social media platforms and similar technologies to collect information about you. We may also receive information about you from other sources, including through third-party services and organizations. For example, if you access third-party services, such as Facebook, Google, or Twitter, through the Sites to login to the Sites or to share information about your experience on the Sites with others, we may collect information from these third-party services.

Use of Information by PivotRoots

We use the information collected primarily to process the task for which you visited the website. Data collected will be used like information to communicate with you about our services and promotions. Data collected in India is held in accordance with the Data Protection Act.

PivotRoots guarantees the contractually agreed and legally prescribed data security measures. It will take all necessary measures to safeguard the data and the security of the processing, in particular taking into account the state of the art, as well as to reduce possible adverse consequences for the affected parties. Measures to be taken include, in particular, measures to protect the confidentiality, integrity, availability and resilience of systems and measures to ensure continuity of processing after incidents. In order to ensure an appropriate level of processing security at all times PivotRoots will regularly evaluate the measures implemented and make any necessary adjustments. PivotRoots shall comply with the General Data Protection Regulation (GDPR).

All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.

We may also collect technical data to address and fix technical problems and improve our site, including the memory state of your device when a system or app crash occurs while using our site. Your device or browser settings may permit you to control the collection of this technical data. This data may include parts of a document you were using when a problem occurred, or the contents of your communications. By using the site, you are consenting to the collection of this technical data.

How PivotRoots Discloses Information

We do not disclose any personal information obtained about you from this website to third parties unless you permit us to do so by ticking the relevant boxes in registration or similar forms. We may also use the information to keep in contact with you and inform you of developments associated with us. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.

We may from time to time provide information of a general nature to third parties - for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.

Cookies And Other Technologies Used by PivotRoots

You can control cookies and tracking tools on your Internet browser which has the in-built facility for storing small files - "cookies" - that hold information which allows a website to recognize your account. Our website takes advantage of this facility to enhance your experience. You could prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired. We may use cookies and tracking technologies to improve the user experience and provide targeted advertising. Users have the option to disable cookies on their browser.

Data Security Followed by PivotRoots

We utilize industry-standard encryption technologies when transferring and receiving user data exchanged with our site. We also have adequate security measures at our physical facilities to protect and retain information collected from you at our site.

We will keep your personal information only for as long as it is necessary or relevant for the practices described in this Privacy Notice and in accordance with our internal data retention policies. We also keep information as otherwise required by law.

Our Rights

We reserve the right to change any of the policies or guidelines governing the site or services, at any time and at our sole discretion. Any changes will be effective upon posting of the revisions on the site and we may send you an automated e-mail to your registered e-mail ID or registered mobile number informing you about the changes made and you would be required to view the modified changes on the internet.

Unless otherwise specified by us, revised policies will take effect automatically and be binding from the day it is published on the website. By continuing the access, you will be deemed to have agreed to accept and be bound by such revised policies. If you do not agree to the revised policies, you should discontinue accessing our website immediately.

We reserve the right, at our sole discretion, to change, modify, add or remove portions of these policies, at any time without any prior written notice to you. It is your responsibility to review these policies periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these policies, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

To Whom PivotRoots May Disclose Your Information

To carry out the purposes outlined above, we may disclose personal information to service providers or other outside parties. We do not sell or share, as those terms are defined under applicable law, the above categories of personal information. We may add to the categories of personal information it collects and the purposes for which it uses that information. We will inform you in the event it does so.

We may disclose information within the PivotRoots family of agencies. This may include parent, affiliate, and/or subsidiary agencies.

We may disclose information with vendors that perform services on our behalf. example, we may disclose information to the companies that operate our site or conduct analytics for us.

We may disclose information to our business partners. We may disclose information to third parties who collaborate on projects or co-host events with us.

We may disclose general information to third parties for their marketing purposes. These third parties may include our clients and partners. They may also include third parties in whose products or services we believe you may be interested. These third parties may also disclose your general information to others. These third parties may use the information for their own marketing purposes or the marketing purposes of others. This may include the delivery of interest-based advertising.

We will disclose information if we think we have to in order to comply with the law or to protect ourselves. For example, we may disclose information to respond to a court order or subpoena. We may share it if a government agency or investigatory body requests.

We may disclose information to any successor to all or part of our business. For example, if part of our agency was sold, we may give our personal information as part of that transaction.

We may disclose information for other reasons that we may describe to you at the time of collection.

Your Rights

Users have the right to access, modify, or delete their personal information. To exercise these rights, please contact us using the information below.

Retention of Personal Information

We will use the personal information only as long as necessary to implement, administer and manage the performance of the Company’s obligations. We may retain your personal information for longer if it is necessary to comply with our legal or reporting obligations (for example, if we are required to retain your data to comply the Information Technology Act 2000 and other Indian applicable laws. When the Company no longer needs the Personal Data, the Company will remove it from its systems. To determine the appropriate retention period for your personal information, we consider various factors, such as the amount, nature, and sensitivity of your information; the potential risk of unauthorized access, use or disclosure; the purposes for which we collect or process your personal information. If the Company keeps data longer, it would be to satisfy legal or regulatory obligations and the Company’s legal basis would be relevant laws or regulations.

Intellectual Property Rights

PivotRoots is the sole owner or lawful licensee of all the rights to the Website and its content. Website content means its design, layout, text, images, graphics, sound, video etc. The Website content embodies trade secrets and intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the Website and its content shall remain with PivotRoots.

All rights, not otherwise claimed under the Website are hereby reserved. The information contained in this Website is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use.

You may access the Website, avail of the features, facilities and Services for your personal or internal requirements only. You are not entitled to duplicate, distribute, create derivative works of, display, or commercially exploit the Website, Content, features or facilities, directly or indirectly, without our prior written permission of PivotRoots.


All content on this Website is the copyright of PivotRoots except the third-party content and link to third party website on our Website/Application, if any. Systematic retrieval of PivotRoots content to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from PivotRoots is prohibited.

In addition, use of the content for any purpose not expressly permitted in this Terms of Use is prohibited and may invite legal action. As a condition of your access to and use of Services, you agree that you will not use the Website to infringe the intellectual property rights of others in any way. PivotRoots reserves the right to terminate the account of a User upon any infringement of the rights of others in conjunction with use of the Service, or if PivotRoots believes that User’s conduct is harmful to the interests of PivotRoots, its affiliates, or other Users, or for any other reason in PivotRoots sole discretion, with or without cause.

We respect the intellectual property of others. In case You feel that your work has been copied in a way that constitutes copyright infringement, you can write to us at


The User shall defend, indemnify and hold, PivotRoots, its affiliates, its licensors, and each of their officers, directors, other users, employees, attorneys and agents, harmless, from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with the: violation or breach of the Terms of Use or any applicable law or regulation, whether or not referenced herein; violation of any rights of any third party.


The courts of Mumbai, India shall have the sole and exclusive jurisdiction in respect of any matters arising from the use of the Services offered by PivotRoots or the Terms of Use or any arrangement between PivotRoots and the User.

Force Majeure:

We shall not be liable for any failure to perform any obligations under policies, if the performance is prevented, hindered or delayed by a Force Majeure Event and in such case its obligations shall be suspended for so long as the Force Majeure Event continues. For the Purpose of this clause “Force Majeure Event” shall mean any event arising due to any cause beyond the reasonable control of the Party, including, without limitation, unavailability of any communication system, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war or acts of government.

Governing Law and Dispute Resolution.

  • Any dispute, controversy or claim arising out of or relating to this Policies or the validity, interpretation, breach or termination thereof (“Dispute”), including claims seeking redress or asserting rights under the Applicable Law shall be amicably settled through mutual consultation and escalation. If the Dispute is not settled amicably as aforesaid within a period of [14] (Fourteen) calendar days, the matter would be referred to arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996 and as amended from time to time.
  • The arbitration proceedings shall be conducted in the English language. The venue for the arbitration proceedings shall be Mumbai.
  • This Policy shall be governed by and construed in accordance with the laws of, We and You agree and undertake that any controversy or claim arising out of or relating to these T&Cs will be adjudicated exclusively before a competent court in Mumbai, India only.

Updates To This Privacy Policy Notice

The Company reserves the right to interpret, change, suspend, cancel, or dispute with or without notice all or any part of our policies, procedures, and benefits at any time.

No individual supervisor or manager has the authority to change any policy at any time. If employees are uncertain about any policy or procedure, they should speak with their direct supervisor for further escalation.

Contact Us

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at


Our Privacy Policy applies to personal information collected by PivotRoots Digital Private Limited on the websites where this Privacy Policy appears or where our is referenced. Your use of this site indicates you agree to acknowledge our collection, use and disclosure of your information as described in this Privacy Policy. If you disagree with the way we collect or handle your data, please do not use this website. If you have any questions regarding our use of data, please contact and