Job Description & Work Exp.

The Integrated Account Manager is the primary strategic leader and relationship owner for a portfolio of key client accounts. This role is responsible for driving client success by developing, executing, and overseeing cohesive, multi-channel digital marketing and brand creative strategies that span across SEO, Paid Media (SEM/PPC), Social Media, Content Marketing, and Email/CRM. The ideal candidate blends exceptional client management skills with a deep, hands-on understanding of digital performance channels and creative impact. 

Responsibilities

• Lead the development of holistic, data-driven digital marketing strategies that align with client business objectives and address diverse marketing funnel stages.
• Provide strategic creative direction and oversight, ensuring all visual and messaging assets are consistent with the client's brand guidelines and campaign objectives.
• Serve as the internal "quarterback," ensuring seamless integration and consistency across all execution teams (e.g., Paid Search, SEO, Creative).
• Conduct market research, competitive analysis, and audience segmentation to identify growth opportunities and strategic pivots.
• Act as the senior point of contact, building strong, trusted relationships with clients and stakeholders at all levels.
• Clearly articulate complex strategic recommendations, performance insights, and campaign results in client-facing presentations and quarterly business reviews (QBRs).
• Proactively manage client expectations, address concerns, and identify opportunities for account growth and expansion of services.
• Oversee the financial health and key performance indicators (KPIs) of assigned accounts, focusing on efficiency, profitability, and delivery excellence.
• Collaborate with analytics and channel specialists to interpret performance data and translate technical findings into actionable business insights for the client.
• Ensure all campaigns are delivered on time, within budget, and adhere to the highest quality standards.
• Manage account budgets, billing, forecasting, and reporting accuracy.
• Develop and present comprehensive campaign proposals, statements of work (SOWs), and contracts.
• Mentor and guide cross-functional teams (e.g., strategists, specialists) to ensure unified execution of the integrated plan.
• Act as the liaison between the Creative team and the client, consolidating feedback and ensuring creative outputs are strategically aligned with channel best practices.
• Facilitate efficient communication between client teams and internal execution teams to maintain alignment on goals and deliverables. 

Skills and Qualifications

• 4+ years of experience in digital marketing, with at least 2 years in an account management, client services, or integrated strategy role within an agency or marketing organization.
• Proven familiarity with the strategic nuances of at least three core digital channels (e.g., SEO, SEM, Social Media, Content, Email).
• Exceptional written and verbal communication skills, including proven ability to present complex strategies to senior-level clients.
• Strong ability to read, interpret, and action performance data from platforms like Google Analytics, Google Ads, and CRM systems.
• Bachelor’s degree in marketing, Communications, Business, or a related field. 

Contract Type : Permanent

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.

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